Client Specific Applications Roll-out Steria Learning Services has more than 25 years experience in delivering client specific application rollouts to a wide range of clients in both the commercial and Government sectors. The difference between traditional IT rollouts and client specific rollouts is that most client rollouts are implemented as a means of changing the way a client carries out their everyday business, alternatively it may be the introduction of a completely new business application. Either of which implies that the new application will create a significant change in the clients work processes. These changes to the business process or work flow are an integral part of the required rollout training and are just as important, if not more so, than how the software application is used. Steria Learning Services will tailor a learning programme to best suit the clients business needs. Steria Learning Services can cover the complete training cycle from conversion/rollout to steady state training, addressing the way the client used to work, the way the client will work in the future and also how to use the new application software. This requires the Steria trainers to be fully aware of the client’s business processes so that they can be discussed as an integral part of the training. Too often this aspect of a new application rollout is ignored and as a result the end users being trained become overly concerned with the changes in their daily work flow to accept, or sometimes even listen to, how the application should be used and the benefits. Steria Learning Services has significant experience in rolling out new applications to large numbers of end users, some of whom have little experience in using IT systems at all, let alone being IT professionals. Steria Learning Services believes that by working in partnership with the client and understanding their business requirements and processes, we can facilitate the change required to make their business grow. | 
