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Application Rollout ServicesApplication Rollouts The successful implementation of any application or system is dependent on the new system being used effectively. Unless they are purely technical upgrades, most new applications affect the way businesses operate and therefore usually involve some change in business process. Steria Learning Services has more than 25 years experience in providing training which complements the installation of new systems. In most cases this involves working with the client’s business managers to understand the existing business process before developing the training in the new application. The training subsequently developed does not focus solely on the new application, but also includes training on the changes to the business processes that the new system invokes. Steria Learning Services has a number of clients in both Government and the private sector where such rollouts have been completed. The training mechanisms used to deliver the training are designed specifically to reflect the end user audience and the size of the audience. Where thousands of delegates are involved multiple training solutions may be involved to maximise effectiveness and minimise cost. Rollout Services include: - Reviewing the Business Requirements
- Conducting Training Needs Analyses
- Scoping and Planning
- Designing courseware and support materials
- Development of courseware and materials
- Delivery
- Training Administration
- Measurement and review
The three broad areas we address are: - Process training
- Application training
- Technical training
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